Orijah

Coming soon Luxury intimates for the Goddesses through Afro-Caribbean connection.

Return and Refund Policy luxury intimates

At Orijah Lingerie we focus on your satisfaction, if your not completely happy with your purchase, we're here to help.

Eligibility for Refunds

To be eligible for a refund, your item must:

Be returned within 14 days of delivery.
Be unworn, unwashed, and its original condition with tags and hygiene liners intact.
Be accompanied by the original receipt or proof of purchase.

For hygienic reasons, we cannot accept returns or issue refund for panties, bodysuits or swimwear.

Faulty or incorrect items

If you received a defective or incorrect item, please contact us at

info@orijah.com

How to request a refund

email us at info@orijah.com
Once approved, you'll receive instructions on how to return your item.
Refunds will be processed to your original payment method within 5-10 business days of receiving your return.

Non refundable items

Gift cards
Sale or final clearance items
Customized or made-to-order pieces.

Please note: original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the item is faulty.

At ORIJAH, privacy rhymes with intimacy — and it is our priority.

This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with us online.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, shipping/billing address, and phone number.
Payment Information: Credit/debit card details or payment service information (processed securely via our payment provider).
Account Information: Login credentials if you create an account.
Browsing Data: IP address, browser type, pages visited, and other analytics via cookies or similar technologies.
Communications: Emails or messages you send us for customer support or promotions.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Provide customer support.
Send order confirmations, shipping updates, or promotional emails (only with your consent).
Improve your experience on our website.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

Trusted Third Parties: Such as payment processors, shipping providers, or marketing platforms.
Legal Authorities: If required by law or to protect our rights.

4. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain uses of your data.
Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at: [insert contact email].

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can adjust your cookie settings in your browser at any time.

6. Data Security

We implement appropriate security measures to protect your data, including encryption, secure servers, and limited access protocols.

7. Changes to This Notice

We may update this Privacy Notice occasionally. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Notice, please contact us at info@orijah.com

Return and Refund Policy luxury intimates

Privacy Policy

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